Consumer Lending Sales Specialist at Purpose Financial delivering exceptional customer service and achieving sales goals. Requires bilingual Spanish and a focus on compliance and team collaboration.
About the role
- Sales Coach improving performance of telecom sales agents through targeted coaching and feedback. Responsible for compliance, KPI tracking, and collaboration with team members in a fast-paced environment.
Responsibilities
- Coaching and mentoring sales representatives through call monitoring, side-by-side sessions, and performance reviews
- Identifying skill gaps and delivering targeted coaching to improve sales KPIs
- Assisting staff with objection handling, upselling, and closing techniques
- Collaborating with QA, team leaders, and operations to drive performance improvements
- Tracking coaching progress and documenting action plans
- Ensuring adherence to telecommunications regulations, scripts, and compliance standards
Requirements
- Previous experience as a sales representative
- Strong knowledge of outbound and inbound telephone sales
- Excellent communication, feedback, and motivational skills
- Results-oriented mindset with strong analytical abilities
- Fluent German language skills
- NPS and target sales figures for the last 3 months
Benefits
- Dynamic, fast-paced work environment
- Opportunity to influence sales performance and agent growth
- Competitive compensation based on experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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