Support Specialist involved in providing clerical and technical assistance to departmental directors. Utilizing various applications to assist with data analysis and team operations.
LB
Hybrid Working Student Customer Service, m/f/d
Posted 3 weeks ago
About the role
- Working student providing customer support in financial products at LYNX B.V. Germany Branch. Assisting customers with software and product inquiries via phone and email.
Responsibilities
- Support and onboard customers with the technical details of the trading software
- Resolve customers' product-related questions about financial products by phone and e-mail
- We do not conduct sales calls or cold calling – customers get in touch with you
Requirements
- Interest in and potentially experience with international financial markets and products, for example through personal trading or study-related content
- Confident communication skills when dealing with customers – experience is an advantage
- Excellent German and good English skills, both written and spoken – communication with our cooperation partner is in English
- Proficient user of Office applications
Benefits
- A central workplace: our office is located in the heart of Berlin (U2/U6 Stadtmitte)
- Flexible working hours to fit your class schedule and attractive compensation
- A multi-week, structured onboarding program with individual training from our in-house trainers on our trading platform and financial products & sufficient practical onboarding with your personal mentor
- Development opportunities through taking on your own projects and expanding your responsibilities
- Language courses at very favorable rates
- Free snacks, drinks and a warm lunch prepared daily by our cook – suitable for meat-eaters, vegetarians and vegans
- An annual training budget of up to €2,000 for your preferred professional development related to your role
- Discounts at Urban Sports
- Summer party & Christmas celebration with the entire branch and regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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