Working student providing customer support in financial products at LYNX B.V. Germany Branch. Assisting customers with software and product inquiries via phone and email.
Responsibilities
Support and onboard customers with the technical details of the trading software
Resolve customers' product-related questions about financial products by phone and e-mail
We do not conduct sales calls or cold calling – customers get in touch with you
Requirements
Interest in and potentially experience with international financial markets and products, for example through personal trading or study-related content
Confident communication skills when dealing with customers – experience is an advantage
Excellent German and good English skills, both written and spoken – communication with our cooperation partner is in English
Proficient user of Office applications
Benefits
A central workplace: our office is located in the heart of Berlin (U2/U6 Stadtmitte)
Flexible working hours to fit your class schedule and attractive compensation
A multi-week, structured onboarding program with individual training from our in-house trainers on our trading platform and financial products & sufficient practical onboarding with your personal mentor
Development opportunities through taking on your own projects and expanding your responsibilities
Language courses at very favorable rates
Free snacks, drinks and a warm lunch prepared daily by our cook – suitable for meat-eaters, vegetarians and vegans
An annual training budget of up to €2,000 for your preferred professional development related to your role
Discounts at Urban Sports
Summer party & Christmas celebration with the entire branch and regular team events
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