Customer Service Representative providing support and resolving issues for inquiries at USABlueBook. Located in Waukegan, IL with a focus on customer service excellence.
LT
Hybrid Support Agent – Customer Service Representative
Posted last month
About the role
- Support Agent responsible for handling customer inquiries and complaints for a finance firm in Berlin. Delivering excellent customer service without sales pitches via phone and email.
Responsibilities
- You are responsible for delivering excellent customer service to our clients.
- This includes handling customer inquiries and complaints, providing information about our products and services, and resolving customer issues by phone and email.
- There are no sales calls — customers come to you.
Requirements
- You have initial professional experience in telephone-based customer contact.
- Experience in a bank or in financial services is a plus but not required.
- You are interested in international financial markets and financial products.
- You have excellent written and spoken German.
- English skills are advantageous.
- You are confident using a PC and have an affinity for the internet and software.
Benefits
- Attractive compensation
- A multi-week, structured onboarding with tailored training on our trading platform and financial products by our in-house trainer, plus hands-on onboarding with your personal mentor
- Free snacks, fruit & vegetables, drinks, and a daily hot lunch prepared by our chef — including options for meat-eaters, vegetarians, and vegans
- An annual professional development budget of up to €2,000 for training related to your role
- Company-supported in-house language courses at very favorable rates
- 45% employer contribution to company pension plan
- Discounts for Urban Sports Club
- Local and international summer & Christmas parties, plus regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Translator for Sentry Insurance translating phone conversations and rewriting documents in English and Spanish. Hybrid work model with office locations in Wisconsin and North Carolina.
Senior Customer Service Manager at Uline overseeing a 90+ person contact center. Delivering exceptional customer service and managing personnel in Georgia locations.
Customer Service Representative in Quebec supporting insured clients and brokers with calls and emails. No sales involved, focused on customer service and support in a collaborative environment.
Overnight Bilingual Customer Service Operator responding to alarm signals for Becklar Monitoring in Canada. Requires bilingual proficiency and commitment to a six - month role.
Behavioral support specialist aiding individuals with Autism through evidence - based support strategies. Working in home - based or community settings to promote independence and positive behaviors.
Customer Support Specialist providing timely customer support through various channels. Focused on resolving technical inquiries and ensuring satisfaction in water technology sector.
Vivo Support Specialist handling escalations and improving customer service through AI engagement. Collaborating across various teams to enhance the overall support experience.
Customer Experience Agent providing customer support via phone, email, and chat. Interacting with clients to resolve issues and ensuring a positive customer experience.
Sales Support Specialist working with Exclusive Networks to support sales operations and account management. Requires strong organizational skills and experience in sales - related roles.