External Workforce Management Analyst at Merkle driving operational excellence and data analysis. Collaborate with stakeholders for lifecycle management of external workforce resources.
About the role
- Business Analyst acting as a key link between stakeholders and the development team. Responsible for refining product backlog and validating features using SCRUM methodologies.
Responsibilities
- Utilize your domain and technical knowledge to bridge the gap between stakeholders and the development team.
- Convert user needs into actionable inputs for the development team.
- Collaborate with stakeholders to move stories through specification and implement SCRUM methodologies to achieve a well-refined, actionable product backlog.
- Work with the product owner and the team to define a roadmap that addresses complex user needs over time.
- Incorporate feedback from earlier cycles and follow up on progress using rolling-wave planning.
- Conduct acceptance testing to ensure solutions meet user needs and refine the understanding of these needs.
- Author and maintain comprehensive project and process documentation, including flow diagrams and maps.
Requirements
- A solid foundation in general technical knowledge
- Proficiency in agile methodologies and practices
- Experience with Shortcut or similar agile tools
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and creativity
- An independent critical thinker capable of making informed decisions.
- Previous coding experience is a plus
- Experience with SQL and backend/architecture is advantageous
- Familiarity with UI design principles and practices
- Previous working experience in the fintech sector is highly beneficial.
Benefits
- We're an equal-opportunity employer
- We welcome applications from all suitably qualified and eligible candidates without attention to gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation/identity, disability or neurodiversity.
Job title
Job type
Experience level
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Not specified
Degree requirement
No Education Requirement
Tech skills
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