Business Analyst developing Big Data solutions to support multiple business units at Kyivstar. Structuring business needs and ensuring clear specifications for implementation.
OS
Hybrid Business Analyst – Application Support
Posted 2 hours ago
About the role
- Business Analyst - Application Support focusing on analyzing business processes and enhancing user experience. Addressing client needs and driving continuous improvement initiatives.
Responsibilities
- Address client needs and resolve support-related issues
- Analyze business processes and provide effective solutions
- Enhance user experience and drive continuous improvement initiatives
- Leverage analytical skills and problem-solving abilities to make a significant impact
Requirements
- Should be able to directly interact with clients and different groups to understand system issues, system requirements, etc.
- Should be able to monitor/track the resolution and next steps/actions needed on issues and concerns raised by client
- Knowledge on any service or helpdesk management system is a plus
- Should be able to conduct information gathering to help identify areas in which the system can improve on and perform effectively and efficiently
- Experience with technical writing especially documenting process flow diagrams, business requirements documents, problems and solutions for customers and other support personnel, creating user’s manual
Benefits
- Mandatory Gov't Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Business Analyst supporting IT projects through planning and oversight of business analyses and process improvements. Collaborating with clients to supervise project goals and progress.
Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
Graduate Business Analyst supporting global business operations at an international provider of institutional debt administration services. Responsible for delivering key initiatives by aligning people, processes, technology, and data.
Sales Business Analyst key member in presales organization at Malbek, translating customer requirements into solution demonstrations. Supports RFP driven sales motions by analyzing customer requirements.
Lead Business Analyst responsible for translating business strategy into operational model and requirements at Manulife. Collaborating with stakeholders to ensure successful delivery of projects while supporting compliance and audit standards.
Technical Business Analyst within Flutter Functions division shaping IT solutions and ensuring alignment with business objectives. Collaborating across teams for operational efficiency and secure technology delivery.
Technical Payments Business Analyst translating business needs into actionable technical requirements. Collaborating with stakeholders on payment flows, APIs, and complex workflows in a hybrid model.
Jr Business Analyst at CEVA Logistics supporting data analysis and visualization for business decision - making. Engage with product management and provide insights to improve KPIs and processes.
Incident Support Analyst tracking local partners performance in a fintech environment, ensuring prompt issue resolution and escalation.