Corporate Senior Quality Manager overseeing quality management systems, compliance, and continuous improvement across multiple business units. Driving quality culture and risk management initiatives in a regulated environment.
About the role
- Inpatient Care Manager coordinating complex discharge planning and providing psycho-social interventions. Working with patients and families to manage healthcare needs within Lehigh Valley Health Network.
Responsibilities
- Coordinates complex discharge planning needs and provides supportive counseling, psycho-social assessment, and interventions for the designated patient populations
- Provides patients and family members with the education and advice needed to cope with issues that arise from various emotional or physical problems
- Manages length of stay by creating a successful discharge plan and by proactively identifying and mitigating issues and barriers to patient care
- Provides supportive counseling and advocacy to assist patients and/or families with adjustment associated with illness, hospitalization, and/or alternative care placement
- Monitors risk assessment using available tools and implements discharge interventions, as necessary
- Negotiates with patient, family, and third party payors for an optimum plan of care for patient and family
Requirements
- Master’s Degree Social Work
- Less than 1 year experience in an MSW internship program
- Ability to multi-task and prioritize work
- Proficient in the utilization of management processes, standards, and managed care
- Strong analytic skills and ability to measure processes and outcomes in healthcare
- Effective negotiation skills and ability to influence
- CCM - Certified Case Manager
- CCMC - State of Pennsylvania within 3 Years
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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