Estagiário de E - commerce na Lojas Renner contribuindo com análise de dados e suporte financeiro. Colaborando em projeto e rotinas operacionais no ecossistema digital.
About the role
- Customer Service representative providing support for e-commerce platforms like Tokopedia and Shopee. Engaging with customers and working on mega campaigns with a positive attitude.
Responsibilities
- Provide professional customer service support.
- Answer customer chats on multiple marketplaces and website (Tokopedia, Shopee, and Lazada).
- Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc.).
- Communicate and coordinate with the team as necessary.
- Maintain a positive and professional attitude toward customers at all times.
Requirements
- Required Skill(s): Customer Service, Customer Relation, and Good communication skill
- Has experience in working with customer support and is customer-oriented.
- Has a solid knowledge of the beauty industry is a plus
- Has experience in working in e-commerce or has a personal store in e-commerce is a plus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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