Hybrid Product Owner

at Luware

• Job title: Product Owner
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Product Owner overseeing end-to-end product development at Luware, a SaaS provider specializing in contact center solutions. Collaborating with teams to maximize ROI and deliver business value.

Responsibilities

• Ensure timely delivery of high-quality, fully functional products, features, and enhancements to market
• Define, prioritize, and maintain a product backlog aligned with customer needs, stakeholder expectations, and product vision
• Provide business and domain leadership as Scrum Product Owner, ensuring alignment between strategy and execution
• Lead requirements engineering activities, including gathering, prioritizing, elaborating, planning, and validating requirements
• Create and refine epics, features, user stories, and defect descriptions to support effective delivery
• Act as the voice of the customer and primary source of requirements for the Scrum team, providing clarity on product goals and priorities
• Manage and engage stakeholders (customers, partners, resellers, and internal teams), incorporating feedback into product evolution
• Communicate progress, expectations, and outcomes to stakeholders, ensuring alignment and transparency
• Collaborate with the Scrum team and Product Manager on release, sprint, and resource planning to maximize delivered value and quality

Requirements

• Proven experience in a similar Product Owner or product leadership role
• Excellent communication skills across diverse stakeholders, from C-level executives to technical users and agents
• Collaborative mindset with the ability to facilitate solution design within teams
• Creative problem-solving and team-oriented approach
• Broad business acumen with strong industry and market knowledge
• Strong awareness of market trends and customer needs
• Analytical, proactive, and forward-thinking mindset
• High curiosity and creativity combined with structured, analytical thinking
• Strong product and technology expertise
• Deep understanding of the value and benefits delivered by products and services to customers
• Ability to plan, delegate, and oversee work across development teams
• Ensure execution in line with defined processes and best practices
• Incorporate cross-functional needs and ideas into product development
• Strong knowledge and hands-on experience with Scrum and Scrum@ Scale

Benefits

• A fast-paced, international, and collaborative work environment
• A challenging and diverse role with high autonomy
• A motivating and supportive team culture where your ideas matter
• Excellent opportunities for personal and professional growth
• Regular team events and the chance to work from another Luware office for up to a month through our exchange program