Übernehmen Sie die Teamleitung im Backoffice für Reparaturen bei LUTZ Aufzüge. Gestalten Sie Prozesse und entwickeln Sie das Team in einem familiengeführten Unternehmen.
Responsibilities
Technical leadership and development of the Back Office repair sales team
Ensuring efficient quotation and order quality in the repair business
Personnel and capacity planning and management
Organizing, managing and continuously optimizing sales-related workflows and processes
Developing, maintaining and expanding sales and quality KPIs
Active participation in day-to-day operations and support with complex cases
Close collaboration with regional sales teams, repair processing and adjacent departments
Requirements
Completed technical or commercial vocational training
Further qualification as a master craftsman (Meister), technician (Techniker) or technical business administrator
Several years of professional experience in sales or technical environments
Confident use of IT and CRM systems (MS Office and PiSA)
Structured, independent and reliable working style
Strong customer and service orientation
High level of self-motivation
Benefits
Secure job: permanent employment contract
Performance-based and fair compensation
Inflation compensation: monthly voucher of €50.00 net
LUTZ Academy: opportunities for personal development and training
Digitalization strategy: company-provided iPhone and laptop
Company pension plan: monthly contribution of €30.00
Company events: summer parties, Christmas parties and after-work events
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