Leading a telesales team to drive acquisitions and performance at a smart parking company. Responsibility for structure and development of the sales team.
About the role
- Übernehmen Sie die Teamleitung im Backoffice für Reparaturen bei LUTZ Aufzüge. Gestalten Sie Prozesse und entwickeln Sie das Team in einem familiengeführten Unternehmen.
Responsibilities
- Technical leadership and development of the Back Office repair sales team
- Ensuring efficient quotation and order quality in the repair business
- Personnel and capacity planning and management
- Organizing, managing and continuously optimizing sales-related workflows and processes
- Developing, maintaining and expanding sales and quality KPIs
- Active participation in day-to-day operations and support with complex cases
- Close collaboration with regional sales teams, repair processing and adjacent departments
Requirements
- Completed technical or commercial vocational training
- Further qualification as a master craftsman (Meister), technician (Techniker) or technical business administrator
- Several years of professional experience in sales or technical environments
- Confident use of IT and CRM systems (MS Office and PiSA)
- Structured, independent and reliable working style
- Strong customer and service orientation
- High level of self-motivation
Benefits
- Secure job: permanent employment contract
- Performance-based and fair compensation
- Inflation compensation: monthly voucher of €50.00 net
- LUTZ Academy: opportunities for personal development and training
- Digitalization strategy: company-provided iPhone and laptop
- Company pension plan: monthly contribution of €30.00
- Company events: summer parties, Christmas parties and after-work events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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