The role includes ongoing support and reliability of the LSEG ecosystem (Platforms, Networks, Applications, Services, and Websites).
The focus of this role is to provide 2nd / 3rd / 4th line support to the Operations and Project Delivery (Implementation) functions, ensuring operational stability and ongoing adaptability of the LSEG global network.
Key responsibilities are creating and maintaining software automation that provides the reliability and availability of digital platforms and their software delivery pipelines.
Supports the technology lifecycle through the design, build and maintenance of systems
Administer LSEG network services, ensuring applications and services perform against baselines levels
Monitors network services, focusing on availability, while identifying improvement opportunities
Handles service providers (telcos), third parties and partners as required
Makes technical design and amendment decisions and independently handles workloads
Crafts, reviews and maintains documentation, compliant with LSEG (industry) standards
Defines lifecycle management strategies for hardware and software, including capacity considerations
Supports the deployment of emerging engineering patterns across development teams
Translates business requirements into technical (network) requirements, through analysis of data
Collaborates to multiple projects in parallel providing regular updates to multiple partners
Builds and validates technical requirements, with emphasis on performance, resilience and operability
Gets involved into design work in the infrastructure and network domain, providing innovative solutions.
Requirements
Rich experience in identifying and solving network issues, end-to-end.
Significant experience of routing and switching protocols (CCIE preferred)
Significant experience in network operations, project delivery and engineering
Significant experience with network technologies, including Cisco, Juniper, Arista, Fortinet & F5 – at least 2 of these
Excellent L2 & L3 network skills, including HSRP, NAT, MPLS, VPN, GRE, BGP and OSPF
Excellent multicast skills, including IGMP, RP and PIM
Excellent knowledge of firewall technologies, including next generation features & function
Excellent knowledge of load balancing technologies, including application delivery control
Excellent knowledge of network packet captures, tooling and ability to analyse
Excellent knowledge of datacenter networking including Software Defined Networking, Cisco ACI, VxLAN
Good scripting and automation experience (Python, Ansible, Terraform, GIT, GitLab, Rundeck, etc)
Good appreciation of Service Management processes, ideally ITIL knowledgeable, service focused
Outstanding interpersonal skills, both spoken (verbal) and written English language abilities.
Benefits
We enhance each employee’s potential through personal development through a wide range of learning tools both formal and informal.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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