VoIP Engineer managing Aircall’s telephony infrastructure and ensuring secure, high - quality voice connectivity. Responsible for deploying cloud telephony technologies and collaborating with cross - functional teams.
About the role
- Senior Engineer leading business continuity initiatives at LPL Financial. Responsible for developing plans, collaborating with teams, and ensuring infrastructure resilience.
Responsibilities
- Develop and maintain comprehensive business continuity plans, including risk assessments, business continuity procedures, and emergency response protocols
- Collaborate with IT operations, application development, and infrastructure engineering teams to identify potential threats and vulnerabilities
- Design and implement solutions to enhance team and process reliability, redundancy, and failover capabilities
- Conduct regular audits and assessments to evaluate the effectiveness of business recovery strategies
- Monitor system performance, conduct root cause analysis, and implement corrective actions as needed
- Collaborate with cross-functional teams to address issues and improve overall resilience
- Stay abreast of industry trends, emerging technologies, and best practices related to business continuity
- Provide training and support to internal stakeholders on business continuity policies and procedures
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Master's degree preferred
- Proven experience (7+ years) in business continuity planning and implementation
- Strong knowledge of business continuity planning, business impact analysis, business recovery strategies, business continuity testing, and defining business processes
- Knowledge of ITIL frameworks and service management principles
- Strong analytical and problem-solving skills
- Ability to communicate effectively both verbally and written
- Detail-oriented mindset with a focus on quality assurance and process improvement
- Team player who can collaborate effectively with cross-functional teams
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
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