Account Manager responsible for strategic customer accounts in Tokyo, enhancing customer success and driving revenue growth through digital transformation proposals. Hybrid work model with diverse global culture.
About the role
- Senior Manager leading vendor partnerships at a data center company, enhancing business development and operational strategy with relationship management.
Responsibilities
- Proactively identify, engage, and cultivate relationships with General Contractors, Electrical and Mechanical Contractors, Construction Managers and Owner's Representatives, and Data Center Specialty Contractors.
- Develop and expand the company's bench of vetted, high-quality vendor partners across all relevant trade categories, with particular emphasis on Data Center-specific specialty providers.
- Conduct regular face-to-face meetings, site visits, and trade engagements to deepen existing relationships and establish new ones.
- Maintain a sophisticated, up-to-date vendor management system that captures each partner's core competencies, geographic footprint, available capacity, and project history.
- Track and evaluate project opportunities across the pipeline, proactively matching vendor capabilities to project requirements based on competency, capacity, geography, and fit.
- Collaborate closely with internal project management, development, and leadership teams to align vendor strategy with overall project execution goals.
- Develop and maintain clear reporting cadences and dashboards that give leadership real-time visibility into vendor bench strength, coverage gaps, and pipeline alignment.
Requirements
- 8+ years of experience in construction, real estate development, vendor management, contractor relations, or a closely related field.
- Demonstrated ability to build and maintain trusted, long-term business relationships with contractors and service providers.
- Exceptional organizational skills with experience managing complex data sets, partner portfolios, or CRM/vendor tracking platforms.
- Willingness and ability to travel regularly to meet with vendor partners across the company's active and target geographies.
- Strong verbal and written communication skills; confident, credible, and personable in both first meetings and long-term partner engagements.
Benefits
- Health Coverage : Medical, dental, and vision insurance
- Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSAs offered for health and dependent care to increase tax savings.
- Retirement Savings : 401(k) plan with company match
- Paid Time Off and Holiday Pay
- Company-Sponsored Insurance : Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
- Optional Benefits : Voluntary life, critical illness, legal, and additional disability coverage
- Wellness Programs : Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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