Employee Relations Manager driving wellness objectives and KPIs at BBVA. Leading wellness proposals and maintaining employee retention mechanisms in Peru.
About the role
- Senior Account Manager at Jellyfish managing client relationships and driving B2B growth through strategic account management. Collaborating with cross-functional teams to ensure operational excellence and innovation in digital marketing.
Responsibilities
- Managing client relationships, serving as the primary point of contact for Enterprise clients or acting as the client lead for Scale accounts
- Driving account growth by identifying opportunities for new products, services, or initiatives and aligning Jellyfish's solutions with client business objectives
- Ensuring operational excellence through effective project management, timely deliverables, and maintaining client health metrics
- Collaborating with cross-functional teams to ensure seamless project execution and fostering a culture of innovation
- Maintaining accurate client data in Salesforce and producing well-articulated briefs aligned with client goals
- Staying current with industry trends and acting as a trusted advisor to clients, promoting Jellyfish as a forward-thinking partner
Requirements
- 4+ years of experience in Account/Client Management within an agency environment, working with B2B clients
- Excellent communication and presentation skills, with the ability to deliver clear, persuasive recommendations to clients and internal teams
- Strong understanding of Google Marketing Platform tools: DV360, SA360, Google Ads, and GA360 from a strategic and planning perspective
- Ability to translate client objectives into clear media briefs for activation teams across GMP platforms (DV360, SA360, Google Ads, GA360) and social media channels
- Strong analytical skills, including proficiency with platforms like Google Analytics to optimise client outcomes and ROI
- Strategic thinker with proactive problem-solving abilities, focused on anticipating client needs and driving results
- Exceptional attention to detail and commitment to producing high-quality work
- Solid business acumen to align solutions with client objectives and drive account growth
- Provide strategic guidance to clients on programmatic, search, analytics, and social media advertising, leveraging a strong understanding of these platforms
Benefits
- Eligibility to participate in our discretionary annual bonus scheme
- Work remotely for up to 60% of your working days with flexible hours between 8:00am and 6:30pm
- Accrue one paid day each month (equivalent to 2 hours per week) for personal development and access to Jellyfish Learn
- 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers
- £1,000 (or equivalent) towards courses for returning primary caregivers to support your transition back to work
Job title
Job type
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Not specified
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