Account Manager at LogRocket focusing on customer revenue growth through strategic sales management. Collaborate with teams to enhance customer experience and drive product expansion.
Responsibilities
The Account Manager role is a sales role, with the responsibility of increasing revenue with existing customers by positioning LogRocket’s suite of products to expand our footprint across additional web and mobile applications within new teams
Proactively manage a sales pipeline for expansion opportunities to exceed quarterly revenue goals
Consult with customers to understand their business, product, and application goals to uncover new buyers and use cases
Define strategy to deliver maximum value through the LogRocket platform and partnership
Support Executive Business Reviews to confirm value delivery/ROI and identify additional performance and new product opportunities
Recommend appropriate solutions that lead to existing and new product expansion and retention
Collaborate effectively with Sales, Customer Success, Product, and other LogRocket stakeholders
Requirements
4+ years in a Sales Account Management role, where the primary goal was increasing revenue with existing customers at a B2B SaaS company
Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quota
Ability to successfully demo, sell and differentiate a SaaS product in a highly competitive market
Demonstrates strong prospecting activity across all channels to drive upsell and cross-sell opportunities through outbound efforts within your books of business
Proven success breaking into new lines of business to increase revenue with existing customers
Experience managing complex POCs
Strong presentation skills, business acumen, and credibility with C-level executives
Comfortable managing a sales cycle through a CRM and maintains up-to-date and accurate deal status and forecast
Natural curiosity and consultative communication approach
An added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)
Benefits
Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!)
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