Account Manager guiding IT solution clients in B2B sector. Focused on customer acquisition, relationship management, and tailored IT solutions for businesses.
About the role
- Account Manager at LogRocket focusing on customer revenue growth through strategic sales management. Collaborate with teams to enhance customer experience and drive product expansion.
Responsibilities
- The Account Manager role is a sales role, with the responsibility of increasing revenue with existing customers by positioning LogRocket’s suite of products to expand our footprint across additional web and mobile applications within new teams
- Proactively manage a sales pipeline for expansion opportunities to exceed quarterly revenue goals
- Consult with customers to understand their business, product, and application goals to uncover new buyers and use cases
- Define strategy to deliver maximum value through the LogRocket platform and partnership
- Support Executive Business Reviews to confirm value delivery/ROI and identify additional performance and new product opportunities
- Recommend appropriate solutions that lead to existing and new product expansion and retention
- Collaborate effectively with Sales, Customer Success, Product, and other LogRocket stakeholders
Requirements
- 4+ years in a Sales Account Management role, where the primary goal was increasing revenue with existing customers at a B2B SaaS company
- Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quota
- Ability to successfully demo, sell and differentiate a SaaS product in a highly competitive market
- Demonstrates strong prospecting activity across all channels to drive upsell and cross-sell opportunities through outbound efforts within your books of business
- Proven success breaking into new lines of business to increase revenue with existing customers
- Experience managing complex POCs
- Strong presentation skills, business acumen, and credibility with C-level executives
- Comfortable managing a sales cycle through a CRM and maintains up-to-date and accurate deal status and forecast
- Natural curiosity and consultative communication approach
- An added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)
Benefits
- Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!)
- Unlimited vacation policy
- Health, Dental, Vision benefits, 401k, commuter benefits
- Generous stock options
- Regular team outings and activities (from boat rides to paintball, we’ll try anything!)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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