Quality Manager position within RENK, a leader in critical drive solutions for military and civil markets, focused on environmental protection and process standards.
About the role
- Manager relations clients optimizing commercial relationships and team performance at LOGITRADE, a purchasing outsourcing company in Montpellier. Responsible for service levels, team management, and client relations.
Responsibilities
- You manage the client relationship and ensure the contract is implemented across Purchasing, Logistics, Quality and Operations.
- You are responsible for the contractual service level to be delivered, presented monthly to the client via dashboards, including: · Performance indicators and productivity · Compliance with OTD (On-Time Delivery) · Pricing performance · Dispute management
- You are responsible for the internal service level through key indicators for each member of your team, including: · Acknowledgement rate on supplier orders · Number of orders per month · Anomaly/error rate · Number of orphaned goods receipts/delivery notes · Monitoring of unpaid invoices
- You manage a team and can occasionally provide hands-on support with order placement when needed.
- As part of following up on actions with your clients, you may be required to travel occasionally.
Requirements
- Master’s degree preferred (Bac+5)
- Strong proficiency in Microsoft Office tools
- Minimum 8 years of management experience
- English: spoken and written skills preferred
Benefits
- 13th month salary
- Meal vouchers
- RTT (additional paid time-off days)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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