QA Analyst performing manual and exploratory testing for mobile ads at adjoe in Hamburg. Collaborating with Product, Engineering, and Data teams to ensure product stability and quality.
About the role
- Quality Assurance Officer driving exceptional training performance within the logistics industry. Championing QA, conducting audits, and coaching trainers for continuous improvement.
Responsibilities
- Championing QA excellence by monitoring, planning and evaluating trainer performance, observation reports and audits to uphold QMS standards.
- Coaching and developing internal and associate trainers to deliver outstanding learning experiences.
- Driving training consistency by ensuring delivery quality aligns with defined standards - and offering support where improvements are needed.
- Acting as a transport compliance SME, advising on key legislative aspects and supporting the creation and upkeep of high‑quality training resources.
- Leading on QA auditing, preparing accurate reports (including NCCI) and managing observations aligned to the QA audit plan.
- Spotting trends and opportunities, sharing insights to help the Support Services Manager and wider team continuously improve.
- Supporting course accreditation, re‑approvals and ensuring our training products stay current, compliant and competitive.
- Driving data‑led success by ensuring our training programmes reach the right people and deliver real impact.
- Living our values – Excellence, Dynamism, Togetherness and Reputation – in everything you do.
Requirements
- Level 4 Certificate in Education and Training.
- Proven experience in Quality Assurance and training delivery, especially around training performance and product audit standards.
- Strong understanding of ISO QMS, instructional design and effective adult learning.
- Excellent communication, organisation and planning skills, with exceptional attention to detail.
- Confidence working independently, prioritising workloads and meeting deadlines.
- Strong customer focus and the ability to convey information clearly and concisely.
- Up‑to‑date knowledge of transport compliance legislation.
- A proactive mindset, eagerness to learn and passion for delivering exceptional training.
- Flexibility to travel across the UK.
Benefits
- 25 days of annual leave plus bank holidays
- Christmas Working Arrangement for extra days off during the festive period
- Health Cash Plan for all employees and Private Medical Insurance for managers
- Employee Assistance Programme and Mental Health First Aiders
- Enhanced Family Leave policy
- Flexible and remote working arrangements
- Two paid days off per year for charity or volunteering work
- Various learning and development opportunities
- Range of pension schemes
- Award scheme to recognise outstanding employees
- Life Assurance Scheme for peace of mind
Job title
Job type
Experience level
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