Hybrid Quality Assurance Specialist

at True North Recovery

• Job title: Quality Assurance Specialist
• Job type: Full Time
• Experience level: Junior
• Salary: $24 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Wasilla, United States

About the role

• Quality Assurance Specialist overseeing billing and documentation for compliance in addiction and mental health services. Collaborating with staff to improve accuracy and quality of client documentation.

Responsibilities

• Oversee various areas of billing and documentation for compliance
• Provide training and feedback to service delivery staff
• Ensure accuracy and quality of client documentation
• Review and content compliance of all documentation submitted to the SUD client record
• Document the "Golden Thread" of medical necessity
• Answer telephone inquiries and/or refer to appropriate staff
• Data Entry intake packet into AKAIMS
• Acquire service Authorization through the Medicaid site
• Create paper and electronic records for all clients
• Maintain inactive files keeping them in proper order
• Assist program manager, specialists, and executive director as requested

Requirements

• High School Diploma or GED
• Minimum 6 months experience in administrative support or clerical field
• Experience with Microsoft applications and basic computer programs
• Lived experience with addiction and be in recovery
• Prior experience in customer service (Preferred)
• Prior experience with AKAIMS electronic health records system (Preferred)

Benefits

• ICHRA Coverage for Employee
• 401K Plan - 100% Match Up To 5%
• Life & ADD Insurance Policy 100% covered by employer
• Vision and Dental Policy 90% covered by employer
• 10 Paid Holidays a Year
• Paid Time Off Accrual
• Paid Training and Credentialing