Onsite Assistant Director of Housekeeping

Posted 17 hours ago

Apply now

About the role

  • Assistant Director of Housekeeping overseeing housekeeping operations at Loews Hotels in Universal Orlando. Ensuring quality standards, staff management, and guest satisfaction in a fast-paced environment.

Responsibilities

  • Responsible for the smooth, efficient, cost effective operation of the Housekeeping Department
  • Oversees daily assignment of duties to Housekeeping staff
  • Analyzes daily room turn and makes staff or procedural adjustments as necessary
  • Assists in the management of Housekeeping Rooms Personnel
  • Oversees daily operations of Housekeeping Department to ensure quality standards are maintained
  • Maintains Housekeeping staffing levels for optimal performance
  • Develops and maintains a quality assurance program for all guestrooms
  • Inspects and evaluates physical condition of hotel daily for cleanliness
  • Responsible for overseeing the activities of Housekeeping Staff
  • Monitors daily payroll and takes corrective action when necessary
  • Greets and interacts with guests in a friendly manner
  • Investigates guest complaints and takes corrective measures
  • Provides training for employees regarding OSHA regulations and department policies
  • Prepares monthly payroll and budget forecast for public space employees
  • Conducts periodic storeroom inventories to ensure maintenance of adequate par levels

Requirements

  • Three to five years of management experience in housekeeping or hospitality within a large, fast-paced hotel environment
  • Thorough knowledge of all matters related to the proper administration and operation of hospitality functions.
  • Effective management, leadership, organizational, and communication skills
  • Previous experience with property management systems preferred (HOTSOS, REX, PMS, OPERA)
  • Ability to communicate effectively in English with team members, leaders and guests
  • Ability to regularly push, pull, lift up to 50 lbs
  • Must be able to work a flexible schedule, nights, weekends and holidays as required.

Benefits

  • one free meal per shift
  • free theme park access
  • paid parental leave
  • 401K matching
  • travel benefits
  • opportunities for ongoing learning and development
  • eco-friendly and sustainability programs
  • culture of diversity and inclusion

Job title

Assistant Director of Housekeeping

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job