About the role

  • Counter Manager leading a team and enhancing customer experience through beauty products at L’Occitane. Responsibilities include sales analysis, team planning, and product presentation.

Responsibilities

  • You guide customers on a “journey through Provence” and provide comprehensive consultation
  • You are responsible for staff scheduling, vacation planning and merchandise management
  • You analyze sales data, develop sales initiatives and monitor performance against targets
  • You ensure the counter and merchandise are attractively presented and organize events according to L’Occitane’s sales strategy
  • You actively communicate the company’s values, philosophy and commitments externally

Requirements

  • Professional experience in beauty or fashion and in retail
  • Understanding of and interest in KPIs and trade-relevant metrics
  • Passionate, proactive and persuasive in sales
  • Teamwork is second nature to you
  • Willingness to work, including Saturdays
  • Good German language skills to provide professional product advice

Benefits

  • Permanent contract with an attractive annual salary and bonus payments
  • 6 weeks' vacation plus additional special leave days
  • Free mental-health platform with available coaching and workshops
  • Urban Sports Club membership and bike leasing
  • Additional parental pay and company pension plan
  • Two clothing subsidies of €30 each, 40% discount on our products, product gifts and corporate benefits
  • Training and development (online & on-site)
  • B Corp commitment and one volunteering day per year

Job title

Counter Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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