Assistenz zur Unterstützung der Bereichsleitung bei organisatorischen und administrativen Aufgaben. Planung von Terminen und Geschäftsreisen sowie Durchführung von Projekten im Bereich Packaging.
About the role
- Customer Support role at Lloyds Banking Group in Luton & St Albans providing face-to-face service. Opportunities to transition into remote roles helping customers over the phone.
Responsibilities
- Providing face-to-face support to customers in the branch.
- Learning and growing within an inclusive organisation.
- Transitioning into roles such as helping customers over the phone from home.
- Collaborating with colleagues to ensure customer needs are met.
Requirements
- The ability to quickly build relationships to give customers a fantastic experience.
- The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
- A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
- Commitment to deliver on your promises and going above and beyond for your customer.
- No previous financial services experience required.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Private medical benefit with BUPA
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
- A range of wellbeing initiatives and generous parental leave policies
- Salaries are reviewed annually on 1 April as part of our annual pay review
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