Senior Manager designing ecosystem for future agentic financial services organization. Focusing on operating models, accountability, integration, workflows, and success metrics.
Responsibilities
Responsible for designing the ecosystem for a future agentic financial services organisation.
Focus on reimagining operating models, leadership, accountability, agent integration, workflows, organisational design, built environment, skills, entry roles, culture, and success measures—across both change and run environments.
Collaborate with business, tech/data, People, Finance, Legal, Risk, and GIA teams to co-design and validate blueprint elements.
Engage leaders and managers to shape their evolving roles and accountabilities.
Partner with HR, Comms, and L&D to embed culture, skills, and training initiatives.
Track and report on KPIs, adoption, and impact across change and run environments.
Ensure blueprint aligns with ethical, risk, compliance, and business continuity requirements.
Requirements
Strong stakeholder management and collaboration skills across diverse functions.
Ability to synthesise complex information and present clear recommendations.
Experienced in HR and has change management skills.
Excellent written and verbal communication, including blueprint documentation and senior papers.
Curious and externally oriented—keeps current on future work, agentic systems, and industry trends.
Able to work in ambiguity and proactively find solutions; comfortable navigating evolving priorities.
Self-starter with the initiative to drive work forward independently and as part of a team.
Background in transformation, HR, tech/data, or operational excellence.
Knowledge of agentic systems, AI governance, or digital ways of working.
Experience with benchmarking, case study development, and culture-building.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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