Product Owner responsible for overseeing educational app development at a growing regional tech firm. Leading product strategy and stakeholder coordination in a hybrid environment.
About the role
- Assistant Product Manager supporting Homes product management at Lloyds Banking Group. Focused on data analysis, strategy delivery, and team collaboration in a hybrid working environment.
Responsibilities
- Assist in gathering and organising data to help track product performance.
- Support the maintenance of dashboards and reports for monitoring key metrics.
- Contribute to the implementation of customer management and treatment strategies by completing assigned tasks and ensuring alignment with business and customer needs.
- Work closely with colleagues in Channel, Operations, Risk, Legal, and Platform teams to provide support on initiatives and projects across Homes.
- Help build awareness of customer behaviour and product performance by reviewing data and highlighting potential risks.
- Support discussions with risk and legal teams by preparing information and following up on agreed actions.
- Help prepare and gain approval for customer and colleague communications by drafting content and coordinating feedback.
Requirements
- For this entry-level role, we’re looking for candidates with a strong degree or solid work experience.
- Mortgage Knowledge (Preferred but not Essential): Good understanding of mortgage products and processes, with a willingness to learn and develop expertise in the financial services environment.
- Problem-Solving: Able to approach problems logically and suggest practical solutions, using initiative where appropriate.
- Analytical Thinking: Comfortable reviewing data and existing processes to identify areas for improvement and support decision-making.
- Risk Awareness: Basic understanding of risk considerations and ability to follow guidance to ensure compliance and good customer outcomes.
- Customer Focus: Demonstrates an interest in understanding customer needs and ensuring actions support positive experiences.
- Team Collaboration: Works effectively with colleagues and partners, supporting discussions and following up on agreed actions.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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