Hybrid Assistant Product Manager

at Lloyds Banking Group

• Job title: Assistant Product Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £29,460 - £31,010 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Leeds, United Kingdom

About the role

• Assistant Product Manager supporting Homes product management at Lloyds Banking Group. Focused on data analysis, strategy delivery, and team collaboration in a hybrid working environment.

Responsibilities

• Assist in gathering and organising data to help track product performance.
• Support the maintenance of dashboards and reports for monitoring key metrics.
• Contribute to the implementation of customer management and treatment strategies by completing assigned tasks and ensuring alignment with business and customer needs.
• Work closely with colleagues in Channel, Operations, Risk, Legal, and Platform teams to provide support on initiatives and projects across Homes.
• Help build awareness of customer behaviour and product performance by reviewing data and highlighting potential risks.
• Support discussions with risk and legal teams by preparing information and following up on agreed actions.
• Help prepare and gain approval for customer and colleague communications by drafting content and coordinating feedback.

Requirements

• For this entry-level role, we’re looking for candidates with a strong degree or solid work experience.
• Mortgage Knowledge (Preferred but not Essential): Good understanding of mortgage products and processes, with a willingness to learn and develop expertise in the financial services environment.
• Problem-Solving: Able to approach problems logically and suggest practical solutions, using initiative where appropriate.
• Analytical Thinking: Comfortable reviewing data and existing processes to identify areas for improvement and support decision-making.
• Risk Awareness: Basic understanding of risk considerations and ability to follow guidance to ensure compliance and good customer outcomes.
• Customer Focus: Demonstrates an interest in understanding customer needs and ensuring actions support positive experiences.
• Team Collaboration: Works effectively with colleagues and partners, supporting discussions and following up on agreed actions.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies