Retail Marketing Manager driving marketing strategies for up to 25 Lithia auto dealerships in South Florida. Enhancing customer loyalty and store performance through data-driven insights and collaborative efforts.
Responsibilities
Drive store performance in customer loyalty, satisfaction, sales, aftersales growth, and profitability through tailored marketing strategies and traffic management.
Design and implement marketing strategies that strengthen long-term customer relationships.
Foster and strengthen OEM relationships at the local levels to align on initiatives that drive customer satisfaction and store loyalty.
Provide expert guidance to Store Leaders on building and executing marketing strategies aligned with the Customer Ecosystem.
Partner with LAD Marketing team members and external partners to create impactful, customer-focused content and measure campaign success.
Collaborate with other RMOs to ideate and deliver on strategic business initiatives.
Requirements
Bachelor’s degree in Business, Marketing, Communications, Advertising, or equivalent experience
Strong understanding of the automotive industry, dealership operations, and automotive marketing
Experience using Google Analytics, CRM Systems, and Microsoft Office Suite
Proficiency in data analysis to evaluate the efficacy and ROI of marketing strategies
Strong organizational skills with a keen eye for detail.
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