Advice RN responsible for triaging calls and providing healthcare options at Providence. Educate callers on health care advice, risks, and wellness opportunities.
About the role
- Contact Center Administrator at Lithia & Driveway processing activations and cancellations of service contracts. Collaborating with stores and support services to enhance customer experience.
Responsibilities
- Process (by entering data) activations and cancellations of service contracts and other agreements
- Reconcile store bank statements
- Process inter-company billing for field stores
- Research customer inquiries regarding contract activations and cancellations
- Review content and make appropriate corrections when necessary
- Other duties and complete special projects, as assigned
Requirements
- High School graduate or equivalent
- 18 years or older required
- Detail-oriented with strong accuracy in data entry
- Effective communication and active listening
- Strong time management and organizational skills
- Basic knowledge of accounting principles
- Proficient in Excel; ADP and Fabsoft a plus
- Team player with excellent customer service focus
Benefits
- Competitive pay
- Medical, Dental, and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Job title
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Experience level
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Degree requirement
Location requirements
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