Call Center Representative engaging with pet families to provide emotional support and service conversations. Handling high - volume calls in a compassionate and professional manner for Lap of Love.
XH
Hybrid Active Engagement Support Agent – Benefits Activation, Delivery App
Posted 8 hours ago
About the role
- Agente de Atendimento focado em engajamento de parceiros em app de entrega. Oferecendo suporte e ajudando a alavancar vendas através das plataformas digitais.
Responsibilities
- Contact partners (restaurants) that have recently experienced a drop in activity to re-engage them on the app, helping generate new orders and boost their sales.
- Propose campaigns, discount coupons, menu setup, and any other necessary actions to increase their visibility on the platform.
- Offer affordable investment options.
- Manage and overcome leads' objections to close sales.
Requirements
- High school diploma (completed).
- Ability to work in a home office (remote) model.
- Suitable home workspace (desk, chair, and a quiet environment).
- Reside in São Paulo / Greater São Paulo.
- Availability to work on-site at the Vila Olímpia office when required by the company/management.
- Wired internet connection with at least 10 Mbps (do not use Wi‑Fi).
- Proficiency with multiple work platforms (Zendesk, WhatsApp, telephone, chat, and Microsoft Office).
- Experience in sales-oriented customer service.
Benefits
- Meal allowance.
- Dental coverage.
- Childcare assistance (for children up to 24 months).
- Transportation voucher.
- Life insurance.
- TotalPass.
- Discounts on courses, college tuition, and amusement parks.
- Company-provided laptop, mouse, and headset.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Call Center Representative for in - home pet end - of - life care support. Engaging with pet families through a high volume of customer service calls and emotional conversations.
Call Center Representative providing compassionate conversations and customer service for pet families. Join Lap of Love, a leader in in - home, end - of - life care for pets.
Call Center Representative managing customer service calls for pet families at Lap of Love. Engaging in emotional conversations and documenting pet information while meeting productivity standards.
Call Center Representative for Lap of Love, offering emotional support and customer service to pet families. High customer call volume with flexible scheduling in a remote environment.
Call Center Representative at Lap of Love providing compassionate customer service for pets and families. Engaging in high volume calls in a remote environment with a focus on emotional support.
Call Center Representative providing customer service to pet families at Lap of Love. Engaging in emotional conversations and scheduling appointments in a calming environment.
Customer Care Senior Resolution Coordinator handling high volume customer queries via phone, chat, and email. Navigating multiple systems to provide expert customer support and satisfaction.
As a Call Center representative at Gainwell, support clients' health needs through technology. Join a company valuing growth, flexibility, and developmental opportunities.
Agente Call Center en SONDA que maneja indicadores de satisfacción y atención telefónica. Buscamos alguien responsable y adaptable a cambios constantes.