Senior Fulfillment Analyst at Rich's managing fulfillment and supply chain processes. Leveraging analytics and collaboration to enhance customer service and inventory efficiency.
About the role
- Senior Analyst supporting digital insights in social performance for Lionsgate's Motion Picture Group. Analyzing social data and delivering actionable insights to impact business decisions.
Responsibilities
- Architect and maintain analytics platform setup, including the creation and management of data collection, dashboard building and alert management.
- Actively monitor and track all relevant social conversations for upcoming film releases.
- Analyze social performance metrics, conversation, and audience data.
- Package findings into insights reports, visualizations, presentations, and other written deliverables.
- Play an integral role in trailer reporting, collecting and packaging audience responses and reactions for real-time reporting.
- Collaborate with social analytics vendors to deliver timely social insights reports to the wider business.
- Validate data accuracy and proactively identify and address data quality issues.
- Work cross-functionally with other analysts and researchers across Lionsgate, combining insights from diverse data sources and methodologies to provide a comprehensive assessment of film and content performance.
- Oversee financial management for Digital Insights Team, including budget tracking, purchase order management and vendor administration.
Requirements
- 2+ years of direct experience in social listening and social media monitoring
- Ability to multi-task and excel in a fast-paced environment
- Experienced social listening tool user (Talkwalker, Meltwater, ListenFirst, Brandwatch, Netbase, Sprinklr, etc.)
- Strong Microsoft Excel skills
- Understanding and interest in the evolving landscape of social media
- Knowledge of Boolean logic and query writing
- Ability to translate data into actionable insights and tell a data-driven story in the form of presentations and other written deliverables
- Excellent written and verbal communication skills
- Passion for movies and the film industry.
Benefits
- Full Coverage – Medical, Vision, and Dental
- Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day
- 401(k) company matching
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