Client Relationship Analyst in insurance managing a mid - complexity client portfolio. Focus on customer service, market studies, and continuous improvement.
About the role
- GIS Data Quality Analyst bridging field operations with data analytics in Canadian telecommunications. Focused on quality assurance and field data analytics using ESRI tools and SQL.
Responsibilities
- Reporting to our Manager, Operations, you will bridge field operations with data analytics to ensure quality and compliance in telecommunications infrastructure projects.
- Working closely with Project Managers, field teams, GIS specialists, and engineering partners, your responsibilities will include:
- Establishing and maintaining QA/QC processes
- Analyzing field data using ESRI tools, SQL queries, and GIS platforms to assess coverage quality, identify data gaps, and ensure design compliance
- Performing systematic audits of field data collection, and creating actionable reports that drive program improvement
- Developing automated quality checks and data extraction scripts to systematically identify missing captures, quality issues, and areas requiring process changes
- Conducting occasional site visits to understand field operations firsthand and translate observations into improved quality standards and fielder training materials
Requirements
- GIS & Data Analysis Expertise : Strong proficiency with ESRI tools, SQL for data extraction and analysis, and experience working with GIS platforms; ability to analyze field data and assess coverage quality
- Educational Requirement s: Background in GIS, Engineering, Computer Science, telecommunications, or data analysis; University/College/Technical School Graduate or equivalent combination of experience and training
- QA/QC & Process Management : Experience establishing quality standards, performing systematic audits, and implementing process improvements; ability to create and track quality metrics
- Technical Integration Skills : Ability to bridge field operations with data analytics, develop automated quality checks using scripting, and work with multiple technical domains including telecom design
- Strategic Communication : Strong ability to communicate professionally with all stakeholders, translate data insights into actionable reports, and provide hands-on training to field teams
- Problem-Solving & Attention to Detail : Process-oriented with quality management mindset, well-organized, and able to identify data gaps and quality issues that drive meaningful program improvements
- Field Operations Understanding : Willingness to conduct site visits to understand field operations firsthand and translate observations into improved quality standards and training materials
Benefits
- Competitive compensation: including performance incentives
- Comprehensive benefits: extended health benefits (dental & HSA), RRSP matching, cellphone allowance, learning budget, and wellness support
- Learning support: access to certifications, training, and a team that invests in your development
- Hybrid work model: flexibility to work remotely, in-office, and on-site as needed
- Collaborative, inclusive culture: we value your voice, your safety, and your contribution
- Real impact: help expand critical infrastructure that connects communities across Canada
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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