Hybrid Manager, Long Term Disability Claims

at Lincoln Financial

• Job title: Manager, Long Term Disability Claims
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $72,900 - $131,600 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Radnor, United States

About the role

• Manager of Long-Term Disability Claims joining Lincoln Financial's Group Protection Claims team. Overseeing claims processing, ensuring compliance, and leading a team of LTD Claims Examiners in various locations.

Responsibilities

• Provide leadership, coaching and development to your team of roughly 8-10 LTD Claims Examiners.
• Oversee full, fair, and timely appeal handling for various products, including Disability, Life, Worksite, and Dental claims.
• Ensure your team is compliant with all internal processes along with external state and federal regulations.
• Ensure your team is meeting department goals.
• Build and foster effective relationships across various departments within Lincoln's Group Protection Organization.
• Maintain knowledge on current and emerging developments/trends for long-term disability, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
• Provide training and development opportunities, including stretch assignments, for team members and give honest and open feedback to aid in the development of talent.
• Serve as a resource to team members and internal/external stakeholders on more complex assignments/projects.
• Review and resolve more complex escalated issues and concerns for assigned area(s) of responsibilities.
• Identify and communicate claims trends and issues to management. Develop mitigation plans.

Requirements

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Insurance.
• 5+ Years of experience in Claims that directly aligns with the specific responsibilities for this position, including 2+ years of managerial and supervisory experience
• 3+ Years of Long Term Disability – required.
• Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches.
• Confident, comfortable communicator with strong written and verbal communication skills.
• Experience with process improvements.

Benefits

• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Leadership development and virtual training opportunities
• Clearly defined career tracks and job levels