Senior Records Administrator part of the Records team at Appleyard Lees. Focused on operational efficiency and effective service delivery with hybrid working arrangement.
About the role
- Credit & Service Administrator for Liebherr-Canada Ltd., managing financial operations and service coordination in a dynamic work environment. Ensuring accuracy, efficiency, and coordination across departments.
Responsibilities
- Collecting and posting daily banking entries into the ERP
- PPSA registrations and discharge
- New customer creation and maintenance in the ERP
- Credit data management in the ERP
- Complete the full work order process, including opening, maintaining, and closing work orders to ensure accurate and timely invoicing (includes labor, parts, sublets, lubricants, shop supplies, core credits, etc.)
- Assist the Supervisor with the preparation of warranty claims, invoice documentation, opening work orders, and overall work order administration
- Clarify and revise technician service reports prior to system entry to ensure accuracy and consistency
- Coordinate monthly invoicing in accordance with contract requirements
- Liaise directly with customers regarding purchase orders, repair updates, timelines, and general inquiries
- Answer customer phone calls when necessary and respond to emails professionally and promptly
- Liaise with the procurement team for purchase orders (POs) for vendors and follow up on deliveries
- Assist with arranging equipment shipping and transportation logistics
- Update the LISA system with service check data and maintain accurate service histories for all machines under warranty
Requirements
- At least 1-3 years of administrative experience is preferred.
- Credit experience would be considered an asset.
- Must be able to commute to our Burlington Office 5 days a week for the first 3 months of employment.
- Strong coordination and administrative capabilities within the heavy equipment, construction and dealership/distributor sectors.
- Exceptional attention to detail and advanced organization skills to manage complex workflows.
- Proficient in purchase order creation, processing and vendor follow-up to support timely procurement.
- Skilled in generating clear, concise, and accurate operational and service-related reports.
- Proficient in MS Office Suite (Word, Excel, Outlook etc), for documentation, communication and data management.
- Experienced with industry-specific software, including service reporting, time entry, invoicing systems, electronic parts catalogue, and inventory management platforms.
Benefits
- Competitive wages
- Extensive benefits with employer paid premiums starting day 1
- Hybrid or remote work opportunities for select roles*
- Paid vacation starting at 3 weeks, prorated based on start date
- Potential opportunities for permanent employment*
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Senior Records Administrator at Appleyard Lees contributing to operational efficiency. Responsible for managing records and supporting the Records team with various administrative tasks.
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