Sales Administration Specialist supporting daily operations and reporting for the Baltics Sales Team. Ensuring data accuracy and supporting Key Account Managers with administrative tasks.
About the role
- Credit & Service Administrator for Liebherr-Canada Ltd., managing financial operations and service coordination in a dynamic work environment. Ensuring accuracy, efficiency, and coordination across departments.
Responsibilities
- Collecting and posting daily banking entries into the ERP
- PPSA registrations and discharge
- New customer creation and maintenance in the ERP
- Credit data management in the ERP
- Complete the full work order process, including opening, maintaining, and closing work orders to ensure accurate and timely invoicing (includes labor, parts, sublets, lubricants, shop supplies, core credits, etc.)
- Assist the Supervisor with the preparation of warranty claims, invoice documentation, opening work orders, and overall work order administration
- Clarify and revise technician service reports prior to system entry to ensure accuracy and consistency
- Coordinate monthly invoicing in accordance with contract requirements
- Liaise directly with customers regarding purchase orders, repair updates, timelines, and general inquiries
- Answer customer phone calls when necessary and respond to emails professionally and promptly
- Liaise with the procurement team for purchase orders (POs) for vendors and follow up on deliveries
- Assist with arranging equipment shipping and transportation logistics
- Update the LISA system with service check data and maintain accurate service histories for all machines under warranty
Requirements
- At least 1-3 years of administrative experience is preferred.
- Credit experience would be considered an asset.
- Must be able to commute to our Burlington Office 5 days a week for the first 3 months of employment.
- Strong coordination and administrative capabilities within the heavy equipment, construction and dealership/distributor sectors.
- Exceptional attention to detail and advanced organization skills to manage complex workflows.
- Proficient in purchase order creation, processing and vendor follow-up to support timely procurement.
- Skilled in generating clear, concise, and accurate operational and service-related reports.
- Proficient in MS Office Suite (Word, Excel, Outlook etc), for documentation, communication and data management.
- Experienced with industry-specific software, including service reporting, time entry, invoicing systems, electronic parts catalogue, and inventory management platforms.
Benefits
- Competitive wages
- Extensive benefits with employer paid premiums starting day 1
- Hybrid or remote work opportunities for select roles*
- Paid vacation starting at 3 weeks, prorated based on start date
- Potential opportunities for permanent employment*
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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