IT-Systemadministrator managing IT applications and support for ADAM Audio GmbH in Berlin. Collaborating with UK IT team and ensuring operational security and functionality of IT environment.
Responsibilities
Manage IT support requests by creating, prioritizing and escalating support tickets
Collaborate with the UK IT team to develop processes, systems and applications
Create detailed technical documentation and end-user documentation
Act as the point of contact for local IT vendors
Monitor local IT security implementations, compliance and budget planning
Plan and execute infrastructure migrations (e.g., from on-premises to SharePoint Online).
Requirements
Excellent German and English, both written and spoken — you must be able to explain technical issues clearly in both languages to non-technical users
Experience with MDM device and configuration management (preferably Microsoft Intune)
Experience with Windows desktop and server — troubleshooting operating systems and software
You should also have experience in at least two of the following areas:
ERP systems (e.g., SAP, Navision, Comarch, NetSuite)
Network troubleshooting (DHCP, DNS, TCP/IP, etc.)
Administration of Confluence & Jira
Strong PowerShell skills for automation and administration
SharePoint implementation, development and administration
Windows Active Directory
Zero-touch deployment (Autopilot & ABM)
Deep understanding of Hyper-V and virtualization
macOS troubleshooting
Apple MDM
SSO/SAML configuration
AI/Copilot integration and development
Zero-trust architecture
Benefits
Flexible working hours for a better work–life balance
A healthy mix of remote and office work (hybrid)
A collaborative and appreciative working atmosphere
Work on exciting projects in a unique industry as part of an international group of brands
Employee discounts, including products from Focusrite, Novation and Sequential
Opportunities for professional development
ADAM Audio bonus program — our employees share in the company's success!
Company pension scheme, ADAM Audio health program, first aiders for mental health, FeelGood manager, company bike program, regular employee events and much more...
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