Administrative Chief of Staff supporting the CHRO at Hanger, Inc. Ensuring seamless execution of critical HR functions and fostering collaboration across executive leadership.
About the role
- Operations Lead / Chief of Staff for LevelUp English, an education startup offering English project weeks and camps. Leading operational tasks and supporting growth initiatives with a mission-driven team.
Responsibilities
- Coordinate day-to-day operations across all departments
- Support Schools & Academics (departments) with trainer scheduling, prep, and organisation
- Coordinate with Camps and Adult Education teams to ensure smooth operations and logistics.
- Build, maintain, and improve internal systems, processes, and automations
- Ensure clean communication flow across teams and projects
- Take ownership of problem-solving and quality control
- Assist the CEO with implementing strategic initiatives
- Prepare internal documents, plans, communication, and operational materials
- Remove operational pressure from CEO so they can focus on growth
Requirements
- Have experience in operations, project coordination, education ops, hospitality ops, or similar
- Are extremely organised and detail-oriented
- Thrive in environments with many moving parts
- Communicate clearly, calmly, and kindly
- Think in systems - not isolated tasks
- Can move fluidly between high-level thinking and hands-on execution
- Love supporting teams and helping others succeed
- Are energised by joining a small team with big ambitions
Benefits
- Meaningful work shaping learning for thousands of young people
- A key leadership role with real ownership
- High flexibility & autonomy in your schedule and work style
- Huge growth potential — this role can evolve into Head of Operations or COO (2027–2028)
- Close collaboration with the founder , with lots of trust and room to contribute your ideas
- Warm, mission-driven team culture
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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