Hybrid Senior Director, Lifecycle Marketing

Posted 3 weeks ago

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About the role

  • Senior Director of Lifecycle Marketing at LendingClub, leading the lifecycle marketing strategy and driving engagement and retention across lending and banking products. Overseeing a high-impact team and managing marketing channels.

Responsibilities

  • Architect and lead the end-to-end lifecycle marketing strategy across acquisition, onboarding, engagement, retention, and cross-sell
  • Drive measurable impact on conversion rates, customer retention, and LTV
  • Manage and mentor a growing team of lifecycle marketers and operators
  • Oversee the development and launch of automated and manual campaigns across email, push, SMS, in-app channels
  • Build sophisticated targeting strategies using behavioral, demographic, and transactional data
  • Own a robust testing agenda across creative, messaging, and audience strategies
  • Serve as a key stakeholder in product launches
  • Define and track KPIs across lifecycle programs
  • Lead the strategic use of Salesforce Marketing Cloud (SFMC) and other lifecycle tools

Requirements

  • 10+ years in marketing roles
  • deep experience in lifecycle, CRM, or retention marketing
  • Proven success in scaling lifecycle programs that drive measurable business outcomes
  • Skilled in translating data into strategy
  • Fluent Hands-on experience with SFMC or similar platforms
  • Familiarity with AI-driven personalization and marketing automation
  • Strong communicator and cross-functional partner
  • Passionate about experimentation and optimization
  • Experienced in A/B testing, multivariate testing, and scaling winning strategies

Benefits

  • medical, dental and vision plans for employees and their families
  • 401(k) match
  • health and wellness programs
  • flexible time off policies for salaried employees
  • up to 16 weeks paid parental leave
  • relocation, based on actual job level

Job title

Senior Director, Lifecycle Marketing

Job type

Experience level

Senior

Salary

$211,000 - $245,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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