Director of Business Operations & Excellence at LendingClub aiming to enhance the financial health of members. Strategic leader across teams driving operational rigor and business planning with a focus on compliance and efficiency.
Responsibilities
Partner with executive and functional leaders to drive annual and quarterly planning
Translate enterprise and business unit strategy into clear operating plans with defined milestones, owners, and success metrics
Own the business operating cadence, including weekly and monthly reviews, executive readouts, and KPI dashboards
Develop and maintain metrics that track business health across growth, profitability, efficiency, and risk
Design and improve end-to-end business processes to support scale, speed, and compliance
Serve as a key connector across Product, Engineering, Risk, Compliance, Legal, Marketing, and Operations
Build and lead a high-performing Business Operations function over time
Requirements
10+ years of experience in business operations, strategy, consulting, finance, or related roles with increasing leadership responsibility
Experience operating in a highly regulated environment such as fintech, financial services, banking, or payments
Strong analytical and problem-solving skills with the ability to synthesize complex information into clear insights
Proven success leading cross-functional initiatives in fast-paced, ambiguous environments
Strong executive presence and ability to influence senior stakeholders
Willingness to dive into the details to understand complex issues and drive execution
Experience building and leading teams
Bachelor’s degree in a related field; or equivalent work experience
Benefits
medical, dental and vision plans for employees and their families
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