Director of IT Operations ensuring reliability, security, and operational maturity of technology services. Leading Service Desk, Systems Administration, and Systems Engineering with a focus on accountability and metrics.
About the role
- Data Center Operations Leader overseeing multi-location IT services delivery and operations for the Navy's IT services program. Leading cross-functional teams and infrastructure upgrades.
Responsibilities
- Lead a multi-location, cross-functional team of IT and Engineering professionals to deliver Data Center Services and Operations
- Lead infrastructure and migration project upgrades of IT hardware
- Assist with the development and application of business processes to ensure appropriate service levels
- Develop and implement standards, procedures, and processes
- Participate in strategic data center and operations planning
- Work within the DevSecOps methodology to plan and support implementation of new technologies
- Research, analyze, and recommend new operational support technologies, tools, and techniques
Requirements
- BS degree (or equivalent) in Cybersecurity, Information Security, IT, EE, Network Engineering, Computer Science, or related field and 5+ years of prior relevant experience or a Masters with 3+ years of prior relevant experience
- Requires multiple years of prior data center operations experience
- Requires multiple years of Critical Facilities Infrastructure management and operations
- US Citizen and DoD Secret Clearance
- 8570 (IAT) II
- Must possess a CompTIA SEC+ CE certification
- Must possess an ITIL Foundation V3/4 certification
- Hands-on Experience in working with DoD networks, including NIPR, SIPR, and PPSN
- Experience planning implementation of enhancements and upgrades to very large enterprise service organizations
- Motivated self-starter with strong written and verbal communication skills
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Job title
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