Senior Account Support Specialist managing enterprise accounts at Evermed. Providing high - quality customer support and communication for a SaaS company in medical education.
About the role
- Materials Customer Service Analyst in Apodaca managing customer shipment tracking and EDI analysis. Requires 3+ years in the automotive industry and proficiency in English.
Responsibilities
- Customer shipment tracking.
- EDI analysis, detecting decreases or increases in demand.
- Entry of customer requests through the MRP system.
- Maintain Finished Goods inventory within level.
- Timely follow-up on engineering changes for each product with the corresponding department.
- Updating and maintaining customer portals.
- Follow-up with the production and materials planning team.
Requirements
- Education: Industrial Engineering, International Business, International Relations, Administration or related fields.
- Knowledge in OEM’S Portals and MRP Systems.
- Experience in automotive industry necessary.
- 3+ years of experience in the field.
- Proficient English level.
Benefits
- We work hard for the people who work for us.
- We champion our teams.
- We foster collaboration, inclusion, respect, and excellence.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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