Materials Customer Service Analyst in Apodaca managing customer shipment tracking and EDI analysis. Requires 3+ years in the automotive industry and proficiency in English.
About the role
- Customer Service Representative managing assistance cases in a global medical services organization. Ensure efficient and compassionate service while collaborating with various teams to support clients.
Responsibilities
- Serve as the first point of contact for incoming assistance requests
- Manage cases efficiently and accurately according to Compass protocols
- Coordinate medical, security, and concierge assistance when required
- Ensure all case updates, documentation, and handovers are clear and complete
- Escalate urgent or complaint‑related cases as needed
- Maintain confidentiality, professionalism, and adherence to policies
- Support team operations, including shift transmissions and training of new coordinators
Requirements
- Experience in customer service
- Strong communication, problem‑solving, and multitasking skills
- Ability to work under pressure and in a team environment
- Fluent in English
Benefits
- Work in a dynamic and supportive environment
- Opportunity to make a meaningful impact on the health and well-being of our clients
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Estágio na área de Sucesso do Cliente na EPLAN. Acompanhando o uso de soluções e garantindo experiências positivas dos clientes.
Customer Service Representative assisting with patient registration at the hospital. Fast - paced environment requiring compassion and multi - tasking.
Customer Service Representative assisting patients with hospital check - ins at Intermountain Bear River Hospital. Fast - paced role collecting patient information and addressing concerns.
Customer Service Representative assisting patients in registration at Intermountain Cassia Regional Hospital. Building trust and ensuring accurate information collection in a fast - paced environment.
Bilingual Customer Support Specialist managing inquiries and support for contracts in a medical device firm. Collaborating with internal teams and managing customer communications.
Customer Care Delivery Specialist providing support for HR procedures and employment benefits in Dutch and English. Assisting clients’ employees through various communication channels at Alight Solutions.
Customer Success Specialist providing support for SimplePractice users in Mexico City. Handle customer inquiries via phone, email, and chat, ensuring a world - class experience.
Revenue Support Specialist joining Wachter's finance team in Lenexa, KS office. Assisting with accounting operations and maintaining accurate financial records in a hybrid role.
Product Support Specialist assisting in Joint Replacement procedures focused on MAKO robotic surgery and manual joint replacement surgeries. Collaborating with clinical customers for best - in - class support.