Quality Analyst in Innovation team ensuring safety and performance of packaging through ISTA tests and compliance with customer requirements. Collaborating on continuous improvement and technical reporting.
About the role
- Analista Pleno de Relacionamento B2B at Pagaleve, evolving community and B2B relationships with analytical and structured approach.
Responsibilities
- Develop and evolve Pagaleve's community verticals (e.g., Ambassadors, Benefits Club, Academy).
- Plan B2B relationship initiatives (campaigns, events, activations, and communications).
- Create scalable relationship calendars, workflows, and rituals.
- Provide inputs, materials, and frameworks to support the Account Management team.
- Map and implement automations for relationship and community activities.
- Manage and optimize the budget for initiatives, focusing on efficiency and ROI.
- Monitor engagement, adoption, and retention metrics.
- Conduct efficiency diagnostics (time, cost, operational effort) and recommend data-driven improvements.
Requirements
- Experience in B2B relationship management, community, engagement, or customer experience.
- Experience with CRM, B2B campaigns, and automations.
- Experience with events and activations.
- Analytical and structured mindset, with logical reasoning to break down problems, prioritize initiatives, and build scalable solutions.
- Ability to turn data into decisions: interpret metrics and provide practical recommendations.
- Clear and empathetic communication, able to engage both external and internal stakeholders.
- Strategic vision with practical execution.
- Proactive in proposing improvements and automations.
- Comfortable working with multiple stakeholders.
Benefits
- Competitive compensation
- Health insurance covering 100% of the employee and 75% for the first dependent
- Dental plan
- Monthly discount coupon for stores that accept Pix Parcelado
- Day off on your birthday
- iFood benefits
- Gympass
- Flexible work model (in-office 2x per week) with access to the office in Vila Olímpia, São Paulo
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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