Digital Product Manager enhancing Barnet Council’s digital, data, and technology initiatives for improved resident outcomes. Leading multidisciplinary teams and driving the development of a council-wide knowledge base.
Responsibilities
Play a central role in shaping how the council uses digital, data and technology (DDaT) to improve outcomes for residents and customers
Lead the development and delivery of a new, council‑wide knowledge base that brings together content and information from across Barnet’s services and partners
Provide strong matrix leadership across multidisciplinary teams
Build productive relationships with stakeholders at all levels
Guide up to five direct reports
Focus on the council’s evolving response to Artificial Intelligence and new technologies
Ensure products are well‑designed, user‑centred, and capable of delivering significant efficiencies and financial benefits
Offer digital consultancy, supporting service areas to understand opportunities and adopt digital best practice
Help shape the council’s digital strategy, champion good service design, and play an active role in maturing the organisation’s digital capability, governance, and ways of working
Requirements
Experienced digital product professional who thrives in complex, multistakeholder environments
Track record of delivering successful digital products across their full lifecycle
Ideally with experience in the public sector or similarly service-driven organisations
Understand modern technology platforms, the digital product landscape, and public sector best practice.
Naturally user-focused and outcomes-driven
Able to translate strategic goals into clear deliverables and practical action
Comfortable guiding multidisciplinary teams, working in a matrix structure
Strong product thinking with excellent communication, prioritisation and decision-making skills
Able to scrutinise business cases, identify savings, and make informed recommendations about the direction of digital work
Confidently develop user stories, support services to adopt digital approaches, and promote digital principles such as accessibility, iteration, inclusion and evidence-based design.
Benefits
31 days annual leave, plus public and bank holidays
Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
Excellent training and development opportunities
Employee well- being training programs including confidential employee assistance
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