Hybrid Office Engagement Manager

at Lawhive

• Job title: Office Engagement Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £35,000 - £45,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Office & Engagement Manager at Lawhive, ensuring smooth office operations and employee engagement. Leading logistics, IT coordination, and building a positive workplace culture.

Responsibilities

• Manage the daily running of the London office, including access control, maintenance, and building management relationships.
• Source and manage external suppliers (cleaning, catering, repairs, events suppliers) and proactively seek "upgrades" to the office environment.
• Run the daily "office engine”, ordering breakfast, managing plant care, and ensuring office supplies are always stocked.
• Own the seating plan and desk allocations, ensuring the layout evolves seamlessly as our team grows.
• Lead the in-office onboarding experience, including office tours, access setup, and ensuring every new hire’s desk is "day-one ready."
• Manage the physical logistics of offboarding, ensuring equipment is returned and access is revoked smoothly.
• Triage and resolve all team queries related to the workspace, acting as a buffer for the Founders and BizOps teams.
• Lead the administration and "on-the-day" delivery for team events, ranging from casual weekly socials to major milestones like the Christmas party.
• Partner with the People team to ensure the office vibe reflects our values and keeps morale high.
• Own team travel logistics, with a specific focus on US cohort trips and group travel coordination.
• Partner with the Head of IT to manage local equipment logistics—handling laptop setups, returns, replacements, and basic troubleshooting.
• Take over distributed admin tasks (vouchers, scheduling, general ordering) to centralize and professionalize our operations.
• Create clear, repeatable, and documented workplace processes. You aren't just doing the job; you're building the "Office Playbook" that we can scale to future global locations.

Requirements

• The "Fixer" Mentality: You are resourceful, solutions-oriented, and nothing is "too small" for you to handle.
• Exceptional Organiser: You can jump from coordinating a flight to the US to fixing a coffee machine without losing your cool.
• Hospitality Mindset: You genuinely enjoy helping people and making their workday easier.
• Tech Savvy: Comfortable with basic IT troubleshooting and familiar with tools like Slack, Google Workspace, and HRIS systems.
• Process-Driven: You love a good SOP (Standard Operating Procedure) and enjoy turning chaos into a repeatable system.

Benefits

• Meaningful early-stage equity at one of Europe’s fastest growing startups
• 33 days’ annual leave (25 + bank holidays) plus your birthday off
• Pension contribution via Nest
• 20% off legal fees through Lawhive
• Top-spec equipment - MacBook/Windows
• Regular team building activities and socials!