Senior Director managing enterprise product delivery for LaunchDarkly's feature management solutions. Collaborating with cross-functional teams to enhance adoption and strategic planning.
Responsibilities
Lead in-depth discovery efforts with customers, market analysis, and competitive research to identify strategic product opportunities.
Own the end-to-end product lifecycle, including definition, planning, prioritization, and execution.
Define and lead the execution of complex product initiatives, balancing risk, technical feasibility, and business value.
Build and maintain deep customer relationships with our largest customers.
Partner with go-to-market teams, including sales, marketing, and customer success, to launch and promote new features.
Act as a senior liaison for key customers and internal stakeholders.
Build the practices, processes, tools and rituals to increase our effectiveness.
Bring self-awareness, humility, and a learning mindset to the table.
Requirements
5+ years of experience in product leadership roles, including at least 2+ years leading multiple teams and PMs.
5+ years building developer tools or infrastructure products.
Direct experience with CI/CD, feature flagging, microservices, or cloud-native architectures.
Led 5+ cross-functional initiatives involving engineering, sales, and customer success that delivered measurable outcomes on time.
4+ years as a product manager at a B2B SaaS company, preferably developer tools or infrastructure.
Quantifiable examples of product decisions that drove ARR growth, reduced churn, or improved key usage metrics.
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