Global Web & CRO Specialist responsible for web performance and user experience optimization in Demant's Audika Group. Collaborating across markets to enhance digital solutions and brand presence.
About the role
- Internship in User Experience Design & Conversion Rate Optimization at a specialized conversion rate agency. Involve in UX audits, A/B testing, and data-driven performance enhancements.
Responsibilities
- You analyze e-commerce stores using GA4, heatmaps and session recordings and identify conversion levers.
- You conduct structured competitor analyses focusing on UX, positioning, funnel logic and psychological triggers — deriving clear implications for our strategies.
- You support the preparation of new client projects, analyze existing data sources, prepare reports and structure initial hypotheses for the roadmap.
- You assist with quantitative and qualitative research processes (analytics, surveys, user flows) and develop well-founded optimization hypotheses.
- You create UX concepts for PDPs (product detail pages), CLPs (category landing pages), landing pages and checkouts and visualize them in Figma.
- You contribute to designing, structuring and analyzing A/B tests — from hypothesis to impact analysis.
- You will learn how nudging, choice architecture and behavioral design are applied concretely in online shops.
- You assist in analyzing conversion rates, funnels, device splits and revenue impact.
- You gain insight into strategy calls, roadmap planning and collaboration with 7–9 figure brands.
Requirements
- You are an enrolled student in design, media, business, psychology, computer science or a related field — or you are interested in completing a voluntary internship.
- You have a genuine interest in UX, e-commerce and conversion optimization.
- You think analytically, question assumptions and want to understand why users do or do not purchase.
- You work in a structured and independent way and take ownership of your tasks.
- You are eager to dive deep into data, user behavior and testing systems.
- Experience with Figma.
- Initial experience with analytics tools and Shopify (nice-to-have).
- Confident use of AI tools for research, structuring and idea generation (nice-to-have).
Benefits
- Hybrid work — remote and a modern office in Biberach an der Riß.
- Direct contact with established e-commerce brands and exciting client projects.
- Close collaboration with the managing director.
- Steep learning curve: you will gain insights and know-how that go far beyond a typical internship.
- Young, ambitious team with a strong performance culture.
- If hired full-time later: potential access to Wellpass as an additional benefit.
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