Director Order Management leading a team handling operational responsibilities for industrial heat exchangers. Overseeing planning process and customer relations in Sarstedt, Germany.
About the role
- Director Lead Technical Solution Manager at Kyndryl leading the technical solution development for clients. Overseeing a team of specialists and ensuring the technical feasibility of service solutions.
Responsibilities
- Responsible for the team of architects and Technical Presales, the overall technical solution, and ensuring adherence to proposal submission deadlines
- Close collaboration with the sales unit responsible for the commercial aspects of the proposal
- Capture customer requirements, translate them into Kyndryl’s proposed solution, and present that solution to the customer
- Develop the technical solution strategy and create a profitable, implementable solution that meets customer requirements
- Coordinate with internal and external stakeholders: conduct technical negotiations with the relevant business units and external partners involved
- Minimize business risk by implementing mitigation measures for any items identified as potential risks to the future implementation project
- Contribute to the management of the customer relationship during the technical proposal process
- Understand customer needs and identify business potential for Kyndryl within the customer environment, translating this into the planned Kyndryl solution
- Work with the customer’s management and technical staff to successfully sell Kyndryl’s solution and align its benefits with the customer’s requirements
Requirements
- Existing architect-level certifications in hyperscaler, network, Digital Workplace, or security domains
- Strong knowledge of market developments (competition, technology, industry trends)
- Project management skills and proven multi-year leadership experience in relevant projects
- Practical, hands-on experience in transition and transformation
- Sales and negotiation experience and skills; team player with an agile working style
- Fluent in German and English
- Bachelor’s degree required; Master’s degree preferred
Benefits
- Flexible, supportive environment
- "Be Well" programs designed to support financial, mental, physical, and social health
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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