Learning & Development Manager developing and implementing training programs for insurance operations teams. Collaborating with stakeholders to enhance performance and operational excellence.
About the role
- Learning and Development Manager designing impactful learning solutions for Kroll. Partnering with leaders to align strategies with business priorities and drive operational efficiency.
Responsibilities
- Lead the end-to-end lifecycle of learning solutions using frameworks such as ADDIE or 4Ds, ensuring alignment with business strategy and workforce priorities.
- Shape learning strategies through robust needs analysis, market insight, and stakeholder consultation to deliver measurable business value.
- Advocate for learning as a driver of transformation, growth, and performance across the enterprise.
- Oversee the design, implementation, and continuous improvement of one or more learning solutions, ensuring scalability, relevance, and impact.
- Manage complex learning programs across geographies and business units, ensuring timely, high-quality delivery and alignment with commercial goals.
- Facilitate learning sessions and provide coaching to leaders and learners, enhancing capability and confidence.
- Create and curate high-quality, consumer-grade learning content across multiple modalities, including digital, in-person, and blended formats.
- Leverage digital tools and platforms to enhance accessibility, personalization, and learner engagement.
- Contribute to the development of learning pathways, taxonomies, and content governance within systems like Oracle Learning.
- Manage budgets and vendor relationships to ensure cost-effective delivery and alignment with L&D policies.
- Maximize the value of learning investments by tracking utilization, ROI, and learner outcomes.
- Build and maintain strategic relationships with internal and external partners to enhance learning impact and talent pipeline development.
- Lead the implementation of programs that foster inclusive leadership, career advancement, and high-performance culture.
Requirements
- Proven experience managing and scaling global learning programs across various domains (e.g., Early Careers, Leadership, Technical).
- Strong project management and stakeholder engagement skills.
- Expertise in adult learning principles, instructional design, and digital learning tools.
- Excellent communication, facilitation, and coaching skills.
- Comfortable working with data and presenting insights to senior stakeholders.
- Ability to navigate complexity and drive innovation in a dynamic environment.
Benefits
- Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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