Account Manager providing excellent customer care and managing dealer relations for Novae's family of trailer brands. Responsible for sales growth and partnership with dealers across multiple regions.
About the role
- Partnership Manager sourcing, managing, and expanding strategic data partnerships in European shipping and commodity markets. Delivering insights and driving commercial impact.
Responsibilities
- Manage Existing Partnerships – Maintain and develop regional shipping and commodity partnerships, ensuring timely, reliable data delivery and strong engagement.
- Source New Data Partners – Identify and onboard high-value partners to improve visibility in European shipping and commodity markets.
- Industry Engagement – Attend European shipping and commodity industry events, conferences, and trade forums to gather market intelligence and expand networks.
- Market Insight Sharing – Communicate regional trends, challenges, and opportunities to the Partnerships team, proposing creative solutions to address gaps.
- Commercial Collaboration – Work with Sales & Legal teams to monitor competitive developments, and advise on non-end user cases.
- Data Ops Support – Action critical requests from Data Operations to ensure data quality and timely ingestion.
- Platform Demos & Partner Enablement – Deliver demonstrations, provide training, and support partners in utilising platform tools and services.
- Partner Issue Resolution – Proactively manage and resolve partner queries, collecting feedback and sharing insights internally to improve delivery and product value.
Requirements
- Proven experience in European shipping and commodity markets, including cargo, ports, vessel tracking, and commodity flows.
- Demonstrable experience in sourcing and managing data partnerships for shipping or commodity information.
- Established network across European ports, ship agents, brokers, terminals, and commodity market sources.
- Knowledge of shipping operations, commodity trade flows, and logistics relevant to market intelligence.
- Experience managing partner relationships, ensuring data delivery and operational reliability.
- Ability to navigate opaque or fragmented data markets and overcome regulatory, language, or cultural barriers.
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