People Partner at Kooth collaborating with leaders to shape HR strategies for digital mental health initiatives. Leading employee relations and analytics to enhance workforce effectiveness.
Responsibilities
Collaborate with department leaders to understand business, priorities, and success drivers as well as workforce dynamics and capability needs
Translate business strategy into targeted People strategies including: organizational design, talent development and succession planning, retention and engagement, team effectiveness, and organizational health
Coach leaders and managers on performance management, team dynamics and effectiveness, and navigating complex People/HR decisions. Create feedback loops with Talent Management to support iterating on talent profiles and competency frameworks
Proactively identify and address People/HR-related challenges and opportunities, recommending solutions that drive business outcomes
Steward key employee moments that matter — onboarding, performance, promotions, leaves, and exits — with consistency, care, and compliance
Act as a central connector across the People function, guiding employees and managers to the right resources and expertise, including: benefits, payroll, leave management, etc
Identify performance trends and recommend strategies to improve individual and team performance
Collaborate across People, IT, and other functions to improve the digital employee experience by identifying friction points in systems, processes, and workflows
Partner with People Operations to find opportunities to align processes across geographies (UK and US)
Lead employee relations across the US, including: performance management, employee conflict, disciplinary processes, workplace investigations, terminations and risk mitigation
Review employee relations cases to assess patterns and identify need for interventions beyond the individual (i.e., team, department, country, or enterprise-levels)
Partner with People Partners in the UK to find opportunities to align processes across geographies
Leverage data to tell a holistic story of team health and performance, such as employee engagement (eNPS, survey insights), retention and turnover trends, candidate pipeline and hiring insights (application volume, declination reasons, conversion rates), benefits utilization and wellbeing signals
Connect disparate data points to identify what is driving success and where teams are blocked or at risk
Translate insights into clear, actionable recommendations
Proactively use data to provide foresight to manage engagement, well-being retention and absence rates
Build high-quality presentations and dashboards to track key performance indicators and People/HR metrics
Requirements
5+ years of HR experience with a Bachelor’s Degree (7+ with an Associates Degree and 9+ years with a high school diploma), including People/HR Business Partner roles
Multi-state US employment experience (including California)
Proven ability to influence senior leaders and navigate ambiguity
Comfortable using data to generate insights and recommendations
Experience leading employee relations including workplace investigations, disciplinary action, compliance, and risk mitigation
Exceptional communication skills — written, verbal, and in presentations
High emotional intelligence; sound judgment in sensitive, high-stakes situations
Benefits
Excellent Medical, Dental, and Vision Coverage
Long-Term Incentive Plan (LTIP)
401(K) Retirement Plan with company match
Generous Paid Time Off
Remote-first flexibility and work-from-home support
Paid parental leave
Learning & development opportunities
8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve)
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