Hybrid Collections Associate

Posted last week

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About the role

  • Collections Associate responsible for managing accounts receivables and ensuring timely payments. Supporting the financial health of KONE Americas through accurate record-keeping and customer communications.

Responsibilities

  • Managing and collecting outstanding accounts receivables from service customers
  • Ensuring timely payments and resolving discrepancies
  • Maintaining accurate records to support the financial health of the organization

Requirements

  • 2+ years of progressive and successful experience in a collections role or a related field
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field (high school diploma or equivalent required)
  • Strong communication and negotiation skills
  • Excellent problem-solving abilities
  • Ability to handle difficult conversations with professionalism and empathy
  • High level of attention to detail and accuracy
  • Proficiency in using accounting software and Microsoft Office Suite (Excel, Word, Outlook)
  • Knowledge of relevant laws and regulations related to debt collection
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to handle sensitive information with confidentiality and professionalism

Benefits

  • Competitive salary
  • Flexible work schedule
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement
  • Commuter Benefits

Job title

Collections Associate

Job type

Experience level

JuniorMid level

Salary

$66,000 - $86,625 per year

Degree requirement

Bachelor's Degree

Location requirements

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