Cross-Sales Representative managing assigned customer accounts for cybersecurity company KnowBe4. Promoting and selling additional products and services to maximize sales opportunities within assigned accounts.
Responsibilities
Promote and sell KnowBe4’s range of products and services
Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
Achieve or exceed monthly quotas and/or targets
Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
Follow up on marketing leads to generate sales opportunities and pipeline
Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
Support in the renewal process where there is an opportunity to grow the account
Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite
Requirements
Bachelor’s degree a plus • Proven track record in sales • 2 years selling software to Small Medium Enterprise • Familiarity with standard concepts, practices and procedures within the IT Security Field • Experience with Salesforce and Gmail • Network or Security Plus preferred • Excellent verbal and written communications • Stats driven business professional • Motivated, energetic self-starter • Strong collaborative and teamwork skills • Must be able to work with minimum supervision
Benefits
company-wide bonuses based on monthly sales targets • employee referral bonuses • adoption assistance • tuition reimbursement • certification reimbursement • certification completion bonuses • modern, high-tech, and fun work environment
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