Site Maintenance Manager for Knapp Inc. overseeing maintenance operations and customer relations in warehouse automation systems.
Responsibilities
Be the customer-facing voice for Knapp Inc.
Responsible for all communication between our customer and your team and the Resident Business Manager.
Attend daily production meetings and manage communication to engage customers with site team.
Responsible for developing and managing budget with Resident Business Manager.
Treat customers with respect and maintain a professional manner.
Develop, implement, and supervise maintenance programs for automated systems.
Build and maintain customer relationships, understanding and leading maintenance programs.
Identify the appropriate time to escalate issues following escalation procedures.
Provide leadership and guidance to Resident Site, executing supervisory responsibilities as per organizational policies.
Oversee tasks by developing team skills to meet service level agreements.
Ensure all training requirements are met both technically and regulatory.
Requirements
Authorization to work in the U.S.
Passport or ability to obtain passport
Work on weekends and/or overtime as required
Professional office etiquette is required at all times
Occasional travel required
Physical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading
Benefits
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
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