About the role

  • Praxismanager:in optimizing and managing patient workflows and team coordination in a modern hospital. Ensuring optimal patient care through effective administration and communication.

Responsibilities

  • You keep our appointment operations running at full speed: scheduling, patient flow, team coordination — everything runs smoothly thanks to you.
  • You lead and plan the appointment team and ensure that everyone is in the right place at the right time.
  • You optimize processes, further develop structures and continuously find ways to improve patient care.
  • You act as the interface between patients, physicians, the team and administration — communicative, approachable and attentive.
  • You support quality management and internal projects and ensure smooth cross-site operations.
  • Administrative tasks such as billing, invoice management and correspondence are familiar to you.

Requirements

  • Completed training as a medical assistant (MFA) or qualified nurse and/or further training in practice management
  • Experience organizing clinic appointments and ideally experience in team leadership
  • Strong organizational skills, a sense of responsibility and the ability to work independently
  • Empathy and strong communication skills — you know how to interact with patients, colleagues and physicians
  • Quality awareness, flexibility and reliability
  • Confident use of IT systems, ideally practice management software
  • Good German language skills, both spoken and written

Benefits

  • Compensation according to the KTD collective agreement
  • Company pension scheme
  • 30 days annual leave
  • Subsidies for JobRad (bike leasing) and the Deutschlandticket
  • HanseFit – sports, wellness & balance
  • Training and professional development opportunities
  • A great team, flat hierarchies and short decision paths — collaboration that’s enjoyable

Job title

Practice Manager – Appointment Operations

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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