Customer Support Consultant delivering technical support on 3Shape products and building relationships with partners and users. Join a multicultural team committed to helping others and solving problems.
About the role
- Enterprise Planning Consultant collaborating with Keyrus Consultants to deliver technical solutions focused on client service across various industries and projects.
Responsibilities
- Collaborate with other Keyrus Consultants to deliver technical solutions to our wide range of clients with a focus on client service
- Demonstrate technical knowledge for software implementations including activities around field to field data mapping, conversion validation, system and security configuration, user acceptance testing, and system integration testing
- Assist user requirements analysis; facilitate business process design sessions, identify gaps, issues, and reporting risk areas as part of an implementation team
- Maintain client focus and demonstrate ownership to drive consensus and project related decisions
- Work in a collaborative way with other team members and clients to deliver successful and sustainable solutions
- Communicate well written and orally at all levels‐managerial, technical, and user
Requirements
- Familiarity with financial/multi-dimensional modeling, data analytics, or business intelligence concepts
- Demonstrated analytical and problem‐solving skills
- Prior experience in implementing Performance Management Solutions using Anaplan, Oracle Hyperion, SAP EPM, IBM TM1/Cognos, Tableau or similar technologies
- Effective oral, written, and interpersonal communication skill
- Willingness and aptitude to quickly learn a new technology
- Bachelor’s degree in Finance, Economics, Information Management and Technology, Engineering or related field and equivalent experience
Benefits
- work side-by-side with talented and curious consultants on a wide range of projects
- Keyrus EPM is a professional services firm focused on driving improved bottom-line profitability to our clients through actionable analytics and sustainable processes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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